A very poor experience. They are using an online booking system but don’t know how to use it properly. We arrived for our booking and were rudely told we hadn’t booked enough in advance and they didn’t have a table for us and sent us away. What’s worse is that the then asked us to write them a review. If you screw thing up it’s best to be really apologetic and take responsibility rather than blaming the customer.
The Hour Glass Inn – Exeter