Myself and 3 friends went to Papa Luigis on Wednesday night for a girly catch up – two of which have just moved to Euxton – I myself am from Oswaldtwistle (This would be my 2nd visit). To start with I went to the bar to order two drinks – a bottle of Peroni and a large Sauvignon Blanc. The less than happy waiter informed me they didn’t have Sauvignon Blanc and proceeded to lift out the only wine available (Pinot Grigio) and poured it. He then asked me for £12.55. I paused and queried this with him ‘’£12.55?’’ I got an eye roll and a ‘’yes’’ reply. I turned to my friend to make a point that I wasn’t going to be buying her one again! As I was getting the money out of my purse the waiter sighed and walked off! I looked at the screen of the till and it had on it PIONT GRIGIO £4.90, PERONI £3.40; I was that angry I didn’t do my sums in my head there and then! I left the £12.55 exactly on the bar and walked off. As for the general meal; the attitude of the staff was awful. My friend sent hers back because as it just looked so dry (Seafood Spaghetti). The unhelpful waiter didn’t even apologise just whisked her plate away. Then it was brought back by a woman who just put it down and mumbled something like “ is that ok”? But didn’t actually wait for a reply. At the end of the meal we discussed the food, the chicken was dry, the seabass (£18.90) still had full set of bones in and the beef stroganoff (£19.00) was chewy/grizzly and the rice wasn’t al dente – it wasn’t cooked! When the unhelpful waiter noticed we had finished (Still all plates half full) asked if everything was ok and my friend started to tell him why she had left most of her food; he didn’t even listen or acknowledge she said anything he just walked away! Dreadful staff and service. We will definitely not be returning and I would not recommend the restaurant to anyone.
Papa Luigis – Chorley