Reviews in Lancaster

Sadly, our experience of The Lodge was disappointing. We booked a table for 3 at 6pm on Tuesday 1st June. When we arrived, there was no directions at the garden opening to suggest if we needed to wait to be seated or enter the bar area to check in. A couple of members of staff were servicing, noticed us- but didn't offer any greeting or assistance. They didn't appear to be that busy but we could only see what was going on outside. We went to the bar after deciding to go for it. Upon checking in, we were offered a table inside or outside. We wanted to be outside so we were just told to sit wherever and not shown to a table. A server offered us the menu moments after we sat down in the beer Garden, and took a drinks order. These came to us within 5 minutes whilst we waited for our friend to arrive. Once our other guest arrived, the server came to take our food order. Our food arrived within 20 minutes. The food was good, however given the prices being that matching a city centre restaurant prices and we felt the portion size of meat on the Ploughman's platter was quite poor, it wasn't great value for money. We had a brief table check and a drinks order taken during. After finishing our meal, we waited, and waiting expecting for a server to come and clear the table. However, after 25 minutes of waiting, we went inside to advise that we have finish and wished to see the desert menu. After another 25 minutes, we decided to take our empty glasses to the bar ourselves and advise again, that we had finished and we wanted more drinks and deserts. Moments after, a server came to our table with a desert ment which was pretty thrown onto the table and the table cleared. Another server came over to take our desert order and exclaimed "Sorry for the bad service." We had desert delivered within 10 minutes. At this point it was 8pm. At this point we also asked for the bill. The deserts were lovely and we really enjoyed them. After the bill was issues, we expected someone to come out and table check and pay- but this didn't happen, so we went into the bar again to pay the bill. Everyone working seems reallypeeved off and not really happy to be there in our opinion.

Last minute booking for 6 people which was simple to do on website. Made welcome on arrival and shown straight to table which felt safe during covid times. Attentive service and great menu choices. Meal was excellent as well. In all a good experience and would definitely go again

Decent food, great service and beautiful setting. This was the first time we'd been able to eat out with our son since he moved to Lancaster for uni. We couldn't have picked a more perfect place. Highly recommend!

We went here bank holiday Monday it was pretty busy food was lovely and staff very friendly and helpful would definitely recommend

Came for my partners birthday. Very good service and the food was beautiful. Will definitley be coming again.

Wasn’t impressed the ploughman’s starter was over priced. The burger was soggy and sloppy. Wouldn’t hurry back. Left for 20 minutes waiting to be seen but when with a meal 5 people came and interrupted our meal.

Again, a warm welcome and an excellent meal. Highly recommended.

Had a lovely meal with our family - food good, service good and great value -thank you

Amazing food and service

Lovely place to visit, enhanced by beautiful weather. Busy when we were there but quick service and delicious food.

Excellent food and service

We went to the Sultan last night with our children for the first meal out since before lockdown 3. We were nervous but needn't have been - the COVID mitigation in place was excellent and the staff very welcoming. The food was excellent - we had the vegetarian thali which was delicious and extremely good value for money. The restaurant kindly did a half portion of curry for our youngest daughter as she prefers something milder to the rest of us! I can't wait to go back again - highly recommended.

My first time at the water witch and I would deffo return! The staff were so friendly and the food was great with large portions. The alcoholic drinks are pricey, but a great experience overall.

We were warmly welcomed and given a choice of where to sit. Service was friendly and efficient. The food was great. My wife had a ploughmans which she thoroughly enjoyed and my son and I had steak,cooked to perfection. Great food,nice venue and very affordable. Will be visiting again for sure. Ian

Excellent food and huge portions. Great service and well worth returning.

Excellent service, brilliant food! Felt really safe with covid! First meal out since covid and it was just perfect!

Excellent food and staff very friendly and professional

Very easy to book. Didn't have a meal, just drinks. Excellent beer. I really like the idea of table service and hope it remains. Unfortunately we were over charged for around of drinks. This is the second time it's happened to me in recent visits. When queried the staff were most apologetic and sorted the refund out.