Reviews in Manchester

Booked in advanced, waited 40 minutes for starters then about 50 minutes for mains. Didn't get offered another drink in all that time. One of our members is coeliac so he chose the gluten free options told the waiter it was to he GF aswell. The starter came with non GF bread! To which the chef just took off then sent back on the same plate. Clearly no education on cross contamination. Asked the waiter to ask the chef to ensure the main was GF. He never came back. Never got cutlery with our mains had to go and get them. It was very busy and clearly not enough staff. The manager didn't seemed to he phased by this though she was the only one who didn't look stressed , the other poor staff looked exhausted. It was clearly too busy and they couldn't cope. They should have stopped taking food orders . 2 and half hours for a 2 course meal is unacceptable. Let alone not even being offered another drink. Only seems to run well when we have visited and Matt is on.

Food great as always, staff friendly, polite and super efficient.

We came as a group of 9 for a birthday celebration. Xhino organised the table decorations and pre-order of food very well. The atmosphere was good, staff were attentive and friendly without being overbearing. The food was, as always, delicious. Another wonderful evening spent at Sorella.

This was the very first visit to the Gatehouse for many years. Every time I drove past I kept thinking we must have a meal there sometime. Well I have to say we were not disappointed. When we arrived we were told the kitchen was very busy and it would be about an hour's which was a bit disappointing when we had booked a table for a set time but to be fair our meals were served within half an hour of us ordering them. The food was excellent and well worth the wait. I would recommend a visit to The Gatehouse for the food if nothing else. The staff were very friendly and nothing was too much trouble. We will definitely be returning.

I came up one night with a friend as I heard really good reviews on the food the food lived up to the review fresh and hot I had the duck spring rolls for starters they were delicious and my friend enjoyed her chilli and chorizo prawns aswell! For main we had the fish and chips the fish was huge the price was amazing for the amount of food we got on the plate and the lovely man who recommend the tandoori chicken to my friend and what a great recommendation. The only thing I would say really the let experience down was the staff was more focused on the cleaning and closing on the pub in evening than to ask us if we would like our bill or a pudding which we was really looking forward to having after our food but never was asked! We had to go up to the bar ourselves where a few staff looked at me but didn’t think to come and serve me at the till which was disappointing. The man who served us although was fabulous and a really credit to the pub possibly a manager I think and he ended up sorting us at the till. Don’t get me wrong I will definitely be returning for food again as it was lovely but maybe a little customer service tip from the customers point of view thank you!

We booked a table for 5 pm on Sunday 5th May we were shown to our table just after 5 pm it was very busy so expected a bit of wait. Our orders were taken after half hour or so we then waited till 7pm for our food after constantly asking how long it would be . The food eventually arrived by this time we were understandably upset and really hungry the food was pretty much thrown on a plate and inedible the Sunday roast was swimming in what I can only describe as jelly gravy which had began to set as it was cold the vegetables you could have cracked a tooth on they were raw not even slightly cooked it was vile. The wraps were slapped on a plate cold not even warmed and the chips were saturated through in grease again inedible. And to add even more while we were waiting the blind fell off the window knocked the window box off onto my sisters back which is no one’s fault but she was promised a free glass of wine ( wow) which we never got and was then charged £110 for the pleasure. Worst day ever!!! Food was disgusting management were a joke the only nice thing was the lovely young man serving our swill he should have raise for trying to glitter a turd which in fair would have tasted 100% better. Never going again and have sent an email to Robinsons Brewery think they should know too.

Lovely food. Just wish they would start to do Dosa again.

Good food and friendly service

Myself and my husband visited on 6th May. I only have praise for the restaurant and staff both are fantastic & the food is beautiful. We had garlic mushrooms & mushroom soup to start followed by lamb Henry & cheese & onion pie for mains. Both courses were beautiful and very good portion sizes. We went for our 35th Wedding Anniversary and thoroughly enjoyed it. Thank you so muchxxx

We have been coming to Mario for every family occasion and gathering for 15 years. He always goes above and beyond to fill every need. The food is incredible (try the hanging skewers and thank me later). See you next time.

Perfect again! Visited as a couple last night, very busy but service was great and staff very attentive

Been to the Prestwich restaurant many times thought we would try here for our wedding anniversary as it’s nearer for us and we were not disappointed. Fantastic food atmosphere and service! Can’t wait to return Thank you

The chicken wings could have done with being cooked a little longer. the main meals was nice. Kitchen staff was so noisy shouting at eat each other. it was like this last time, makes it unbearable to hold a conversation and very distracting. The poor girl who is pregnant looked like she didn't want to be there at all, struggling to engage, looked out of her comfort zone. My suggestion is communicating with the previous owner to bring the atmosphere and service back to what to was. you also add 10% service charge which I refuse to pay until you actually deliver a good service

Lovely meal and great service

There's nothing much to say we all enjoyed the food all fresh and very good we wos all pleased thanks 2 all the staff .

The food was some of the best Caribbean food I've had in Manchester and the set up they have in the outside area is great. The only let down for me was the front of house service, the woman who took our food order didn't get it right. She then failed to tell us the table was on a time constraint, so when she came over for what we presumed was a drinks order or if we wanted desserts, she was actually telling us that we need to leave in the next 15 minutes and if we want to go bags! She didn't even clear the table. We saw other guests being moved from table to table, they looked annoyed and embarrassed. But like I said the food is good, but they need to address the front of House service.

Came for a birthday meal with my Mum, the food was amazing and the service was impeccable. The gnocchi started was the best I've ever had, and the tiger prawn tagliatelle was also fabulous. 5 star from us will certainly be back again.