Was hear on 8th February 2008, for my fathers 60th birthday, arrived booked for 7pm, took until 7.40pm to be shown to the table. Starters where prompt, however as the main courses arrived this is where it all fell apart, food was lukewarm, asked 3 separate staff for steak knives, these arrived 15mins later after all the vegetables had been eaten. Complained to the manager and one of the steaks where mainly grizzle this was sent back. By the time the knives arrived my steak was cold and this was replaced, hence I ate on my own with all the family watching me. Manager was apologetic to my mother and then had the ordasity to present us with a full bill less one steak that had been returned. My brother attempted to discuss this with the manager, whom informed him he was sick of his mouth. Hence we left and did not pay any of the bill. Left contact details and we are looking forward to there letter in a timely fashion, which if the evening was anything to judge will be late and lukewarm. WONT BE RETURNING. I suggest you give it a wide berth, if is chaos gone mad and the staff and especially the management leave much to be desired. The staff do not even ask if the meal is alright or have you enjoyed your evening. Basic stuff
The Owls At Standish – Wigan