Reviews in Shropshire

Arrived early at 7.10pm for a 7.30 reservation. Got taken to our table within 2 mins. Took drink order at 7.15pm took 15 mins to arrive. Food order taken at 7.30pm and food arrived at 8.10pm. There were plenty of staff on and the restaurant wasn’t full. Food was ok. Plates were cold so the meat element of my meal was only Luke warm. Got asked by the waitress if we needed sauce, we asked for mayonnaise which never showed up!!! Never got asked if we wanted more drinks. Waited 15 mins after finishing our meal and no service so didn’t order pudding. I waited another few minutes and went to the bar to pay. All the waiting staff looked very young and there was distinct lack of management. Overall it was a disappointing meal, the food could of been better, the service was slow and poor. There was a live singer on who was so loud we had to raise our voices to talk to each other. You don’t need a loud mic and the amp turned up full in such a small setting. We have been visiting this establishment for a drink in the beer garden over the last few years. ( The service is always slow) It’s a shame as it’s a nice looking pub with a good menu. We won’t be visiting for a meal again soon.

Overall a good experience was a very loud atmosphere on arrival a lot of people speaking loudly to be heard over the other tables. Once the singer started everyone seemed to quite down the singer was great a nice change to just music over speakers. The starter was incredible unfortunately my partner was disappointed with the items that were unavailable that we weren’t made aware of until ordering. A few ingredients seemed to be missing off the starters as listed on the Menu but didn’t effect the overall starter tasted amazing! We waited for about an hour between starters to mains which seemed abit of a long time I understand it was busy due to a few larger tables and being valentines weekend but we arrived at half 7 got our starters 45 minutes after arrival and got our mains at just gone 9pm. The one member of staff we spoke to was really friendly and chatty who took our order she was great and was having a laugh with us.

Very good food, friendly staff, good service. Value for money was extremely good

Fabulous food, no surprise it always is. Menu changes on a regular basis so there's always something different to try. Great staff, very attentive, lovely atmosphere.

Eight of us ate Sunday Lunch at the Smokey Cow. On the whole the food was good. We skipped starters and went for mains. My chicken, ham and leek pie was perfect. Decent portions and very tasty. My wife had a large 1/2 chicken, which was also spot on. However, my daughter was disappointed by her steak (@£24.50) which she said was a bit dry. The desserts were good, but my chocolate orange tart was a bit dry and looked like it was bought in and defrosted - not made on site. One amusing thing was the waitress, who admitted to a lack of knowledge of the wine list and insisted on calling sauvignon blanc, sow vin blank. We may go again, as the menu had other items we'd like to try.

Saturday lunch with friends. Food was excellent, staff efficient and friendly. Lovely then to relax in front of fire on cozy settees. Also dog friendly Would recommend

Third visit to the swan. Food as usual was delicious. Was a few hiccups on the orders when served, items missing but were quicky resolved after pointing out to staff. Atmosphere was pleasant as always.

Great meal in a lovely location with good service. Only issue was that the room temperature was a bit too cool. Had to wear coats inside!

My daughter and myself enjoyed a lovely meal here. We both would highly recommend you give it a try. The staff are very friendly and helpful. The place itself is decorated nicely and is kept very clean and tidy x If I could make one suggestion if would be to make the fickles a starter as the are stunning x

Very good food and very friendly service

Fantastic we really enjoyed our stay over night stay here. The staff went above and beyond decorated our room and table on request and managed to keep it all a suprise. Food was great. Staff were brilliant!!! Thankyou

Was very impressed with the whole experience food and service was excellent

Food was delicious, as always. Service was outstanding, cannot fault.

Unfortunately not the best experience.. I’ll try and lace this review with something positive though. PMA and all that! This was the only place we could find a table to book. We had both visited years ago though and expected a similarly enjoyable meal. However, the atmosphere was flat, tables are so close together you’re basically sat on randomers laps. Half wondered why we hadn’t needed to put our keys in a bowl at the door… The back door was left open so it was freezing. Nothing like needing to wear a coat inside, what a treat! Our second round of drinks failed to appear, ever, and the food was cold. A common theme though in that respect I guess, cold! My partners steak.. well.. I wouldn’t have fed that to my dog. One of the two steaks was literally still chewing grass as it landed on the plate. Part of the food order failed to arrive, despite being promised it three times. I’m actually pretty convinced the table next door ended up with that. I was basically sat on the chaps lap so maybe I should’ve asked him if he had ordered them or if they’d just accepted them for the crack. That couple mysteriously stopped talking when they heard us say repeatedly what hadn’t turned up.. and on that note! A steak knife didn’t turn up until easily midway through a luke warm offering of overpriced food either. Didn’t know my partner was a butcher, but he definitely gave that semi-alive steak a good try. Such a shame. But the staff were lovely and chatty! So, well done to them. The salt and pepper dispensers were quite interesting too. Oh! And I liked the gin. Shame the second didn’t appear as maybe I would’ve forgotten the dire state of affairs food wise and left a glowing comment.

Lovely friendly and relaxed atmosphere, food was tasty and plenty of will definitely be coming again

Really great atmosphere and lovely little place. Great meal as good as I had remembered from being there 6 months before.

We booked the Smokey Cow for a birthday meal for 10 people. I received an email asking for a pre order so that we weren’t disappointed if there weren’t items on the menu and so it would be easier for the kitchen. This was sent over a week in advance. I received a call 2 hours before our reservation to be told there were no pies available, which three of our party ordered. When I stated we sent over a pre order and asked the reason for this I was told ‘the kitchen have lost the pre order and pies were never ordered from the butchers.’ On the way over I called the restaurant and added the replacement meals and asked to check the order over so there were no issues when we arrived. We arrived and ordered drinks, to be told there wasn’t enough of what we had ordered, so we needed to choose again. we were then told they didn’t have those drinks either. Before our food, we were notified that one meal was missing off the pre order - which we couldn’t believe as it was on the email that was sent and was also on the order when we checked on the way to the restaurant. The food is incredible and despite the issues, staff were lovely. The lack of organisation, however, really let the restaurant down. I have been before in a smaller group and visited another Craft and Jam restaurant elsewhere, and never had these issues.