Booked a table for me and a friend, when we arrived we stated this but got told abruptly to just choose a table. We were told it was table service and someone would bring a menu over but after 10 minutes no one had, so my friend went and got one herself. We then proceeded to sit there for quite a while before the waitress decided to come over for a drinks order. The food was lovely. However, the service really lets this place down. No one came to check up on our food, we weren’t offered any other drinks or deserts despite us being told it was table service and we weren’t able to order from the bar! We eventually managed to get someone’s attention for the bill but the same waitress proceeded to walk past us multiple times before bringing it over and then again for us to pay, so it took around 15 mins for us to receive and pay our bill. Overall, the food was good but service really let it down. We were disappointed.
The Malthouse – Telford