Reviews in Shropshire

Lovely welcoming hotel, very nice food and clean and comfortable rooms, Grace and Natalie and all the staff were all stars. A wonderful guy called Connor entertained us on the Friday evening, great call on Grace's part, would definitely visit again.

We came for a wonderful meal Wednesday. It was midweek so not as busy however we looked after very well. Our waitress was extremely helpful. Nice and clean, very attentive and friendly will be back

We had a superb roast pork meal on Sunday late afternoon. Absolutely delicious and excellent value for money. Staff friendly and efficient. Wish we lived closer - we would be there regularly!

Lovely food, great service. We had a brilliant evening, will definitely be back soon.

After arriving promptly for a 5pm reservation to celebrate our sons birthday, the evening went down hill very rapidly. The waitress who took our drinks order came back twice to check what we wanted (even though it wasn’t difficult to remember!). We then waited a further 30 mins before we had to ask someone to order food. The lady who took our order couldn’t have been less interested. It wasn’t a busy time to be in the retirar so expected food to be delivered in a timely manner. After waiting a further 45 mins and running out of drinks, we tried to order more drinks only for the waitress to acknowledge us twice and never return. By this point we still had no food (1 hr 30 mins since arriving). When we asked where our food was, (as no one bothered to check up on us despite knowing we’d ordered food) we were told there’s been an IT issue and order hadn’t printed to the kitchen. This despite other tables receiving their food ok! Almost two hours after arriving we finally got our food. And it wasn’t really worth the wait! We have visited the pub frequently since moving to the area 5 years ago and this isn’t a one off. We have experienced slow and poor service before, particularly on an evening. We won’t be returning any time soon as there are a large number of high quality eateries within the vicinity that we would rather spend our money at and know we will be treated as valued customers. A very poor experience which could have been better had the staff actually shown any interest their customers.

Visited with friends whilst in Ironbridge. Food was decent and good value but the service was disappointing. One of our party was delivered the wrong meal initially. Whilst this was eventually rectified without fuss, it took a long time for us to get the attention of the servers despite sitting in a high traffic area. We struggled to order drinks, and at no point did anyone check that our food was ok. Dirty plates sat on our table for 20+ minutes and eventually we gave up on desert. Once we managed to get the attention of staff to pay, the bill was incorrect (in fact the waitress suggested that I make sure I checked it carefully!!). I understand that the pub was busy and perhaps they were short of staff but their lack of attention ruined our experience and I don’t think we will be back when next in town.

Booked a table for two for Sunday lunch for midday . We're greeted by friendly staff who escorted us to the table and took our drinks order . Ordered two Sunday dinners then we waited for for 45 mins , meals were very tasty and everything well cooked.After we had finished we waited another 20 minutes for our plates to be taken and order pudding. We ordered pudding then waited another 30 minutes for them to arrive and again they were delicious. By this time the pub was busy but there were only two members of staff serving and they were clearly struggling. Can't fault the food just needs another member of staff to speed service and it would have been a better experience.

We visited The Bull for the first time and really enjoyed it. There were plenty of choices on the menu and I decided on a curry dish. It came out well presented and it tasted delicious! The service was excellent and they made sure that we always had a drink and checked our meals were ok. We will definitely be visiting again soon!

Excellent meal. All three courses spot on

I booked lunch for four of us and we all had a different meal. All of our meals were delicious! Plus served by lovely friendly staff. We will be back very soon. Thank you for a delightful lunch time.

Delicious meal here again. Food hot and tasty and well presented. Staff attentive. Lovely surroundings and atmosphere. Definitely be visiting again.

Service excellent, food delicious and lady manager wonderful. We’ll definitely visit again on our next visit to Ironbridge.

Food was good, highly recommend the pulled pork messy fries

Visited the Raven with family Friday after having a great meal and service with friend a few months back, but was very disappointed with the standard of service and quality of food. It took over an hour for our main course to arrive with no apology whilst other tables who arrived after us were served their starters in rapid speed. When our food arrived it was greasy and overcooked and the mushy peas dry. Considering the time we spent in the restaurant we were only asked if we would like a drink on arrival and not approached at any time even though our glasses were empty before our meal arrived.

Lovely food, great friendly service and nice surroundings. Will definitely visit again

Professional, welcoming staff, food first class.

Lovely evening at the Malthouse on Saturday. Beautiful food and very good service.