We booked to take my parents out for meal on Saturday 29/03/25 at 1.30pm for my mums birthday and Mother’s Day. When we got there the place was busy but only had 2 staff on. We were told there was up to 1 hour wait for food as they were low staff and very busy. When my mother ordered liver we were told they never had any as it had not been delivered yet. After ordering our food we waited for over 1 hour for the food to come and when mine & my husband’s mix grills turned up all the meat was cold. We asked for the streak to be med rare when it came it was well done and cold. Not once did any staff come to ask if the food was ok as I wanted to return the mix grills. We waited 20 minutes for someone to take our order for drinks, after taking the order the drinks never came as there was no staff so my husband had to go get the drinks himself from the bar. When we tried to order dessert my father was told they don’t have custard to go with the apple pie but it was on on
The Plough at Whitegate – Northwich