Reviews in County Durham

Absolutely stunning ..can't fault a thing..lovely venue with querky decor, food was hot,fresh and tasty..staff were friendly and efficient..made our evening having a pool table..Absolutely lovely. Nice outside area with heat lamps.

Was recommended Italian farmhouse by our daughter,, we arrived 2hrs before our booking time and sat and enjoyed a few beers,, it is a very relaxing atmosphere with friendly staff and customers,, once in the restaurant we were served with a friendly smile from all members of staff,,food was excellent, will definitely be going back,,,

Had afternoon tea

Service was great and attentive. Atmosphere is good and relaxed. Food was good, not great. I would definitely go back. The spa area was clean and good as hotels go. Busy as it was raining and no-one was playing golf. Pool was good, jacuzzi was good and comfortable. It's a jacuzzi, hardly a 3 seat sofa so I do not understand some people saying it was uncomfortable! The hotel: it's good! It's an old building with all that entails. Wooden noisy floors and so on. Only one thing: the painting could be done better and kept up to speed. All in all a great find and a lovely weekend. Staff could not be more helpful and polite. Well done

Amazing food, happy every time we visit here!

I booked the hotel based on location. We stayed for a based purley on convenience. Wow best meal we've had in ages. The beef pie was substantial with beautiful melt in the mouth beef and great chips. My pork stuffed with apricots was absolutely delicious. I really should have had dessert as I didn't really have space for it was delicious and very rich, the staff were knowledgeable and helpful too. Great meal, we will definitely be back next year

The food is the best & the service is great. Had a lovely time.

We stayed at Derwent Manor for two nights in a premier super king room on a dinner bed and breakfast basis. We loved our stay. The room was amazing and the bed extremely comfortable. We had everything we needed. Breakfast was delicious hot and plenty of choice. We are in Prego both nights and all the meals we had were excellent. A big thank you to all the staff who made our stay perfect.

Breakfast & dinner both very good. Loin of pork enormous & delicious. Sea bass fortunately not huge but beautifully cooked and terrific value compared to what we have to pay 'darn Sarf'. Overall the whole meal represented very good value for money and was much enjoyed. Staff uniformly friendly and helpful. Will definitely stay again (we stayed 2 days this time).

My wife and I recently dined in Gilroy's Restaurant on a Sunday evening. We were very impressed with the quality of the food, and the quality of the service we received. The servers were very friendly, without being familiar. They were very helpful and the menu and were able to give us accurate information about our chosen dishes. Considering that one of our choices was a souflee, we didn't have to wait too long! Ignore the poor reviews on Tripadvisor, I think they must be writing about a different hotel! By the time we left the dining room, the restaurant was filling up, and very few tables were vacant!

Excellent service, very good food and value for money. Will definitely be going back.

We stayed at derwent manor so had dinner and breakfast in the restaurant. The service was excellent they were so accommodating for our requests due to my granddaughter and husband wanting to order a starter from antler menu. All 3 courses were absolutely delicious. Breakfast the next morning was hot and cold buffet options. Everything was fresh and tasty. We will definitely return our whole stay was fantastic

Excellent carvery, great staff.

Very good

Was really looking forward to this but poor in truth. Food was ok but charging an additional £1 for the tartar sauce to go with scampi and chips is outrageous. Drinks were good and well priced. Service was abysmal bar 1 lad who unfortunately had everything to do himself despite other members of staff been around. I’m not prudish however hearing about how one member of staff got woken up by his partner at 2am for sex, then the female member of staff declaring she would be happy with a ‘sticky finger’ in the middle of the dining area didn’t really set the ambience I was looking for. To make matters worse, a member of staff then vomited behind the bar, leaving the already distressed and over worked lad with even more to do by himself. Can’t imagine I’ll be back but fair play to the one member of staff who was trying to do their job front of house.

We had lunch on Friday and it was good, the tempura prawns were lovely and it’s nice to get sensible portions, enough but not too much. So we had three courses and they were all good. The service was good and the pub feels cosy. We will be back

First class Hotel and food can recommend

Visited for an anniversary for my partner & I. Was greeted by a male member of staff, who looked rather miserable. Despite having booked this meal days in advance, they had issues locating one & when we were eventually seated, the seats were uncomfortable & completely different heights. The menus were issued when we were seated, however, nobody came to take drink orders, or check in with us. After 15 minutes, we decided that this service was too bad to stay there any longer & went to another tapas restaurant a short walk away, which offered a much better experience. The booking was made after a friend recommended this restaurant, & after looking at the reviews, I can only think that this was a one off.