Reviews in County Durham

Excellent service , staff very friendly . Sunday dinner was lovely. And well worth the money. Got dessert, sticky toffee pudding and ice cream.... best ever

Great food , friendly helpful staff,great value for money.

Enjoyed a lovely stay at the Morritt Hotel and ate in Gilroy’s restaurant each evening. There was a good choice on the menu and the steak and ale pie was a particular favourite. The staff were extremely helpful and friendly. I would certainly recommend this hotel if you are staying in the area.

Was disappointed with the meal small portion, half a carrot, half a parsnip which was still hard, 2 x slices of meat which was charged as an extra 3 quid to the 2 courses offer, 2 roasties, a spoon full of cabbage and a yorkshire. The apple crumble was ok and helped filled us up. Wont be going again im afraid.

Beef pie and chips to die for, whole meal was absolutely delicious and staff were amazing, so friendly and couldn’t do enough for you, especially the breakfast staff. Stayed overnight on a spa package and couldn’t fault any of it.

Food was lovely. The staff who were there were helpful however, the wait time at the bar was ridiculous. Lots of staff but doing other things needed to run a hotel but not enough in the bar area to serve drinks. A couple beside me waited 10 minutes on their arrival, I’d of walked out. Not the guys fault who was serving me.. he was by himself. Always has been like that as I live in the are and have been quite a few times.

Great food today at lunchtime . Good value for money with swift polite service. Thank you.

I enjoyed the meal and I was surprised on the quality of of the food. I understand that there were short staffed but it didn't affect my experience which I enjoyed and would certainly recommend to others.

Very poor service from staff bar area had horrible smell. Food was tiny portions and tables were tiny couldn’t fit plates and drinks on without them being knocked

We had dinner at Prego as part of a stay at Derwent Manor. The food was outstanding and the place is beautiful. The staff were very attentive and service minded. We can definitely recommend it.

The service, atmosphere and food at the Prego were brilliant. My wife and I haven't had such delicious food in ages, from the starters, to the mains, and finishing up with a superb cheesecake. We were really blessed. I highly recommend the Prego.

Location - beautiful spot, just off the A66. Amazing views, scenery & farm animals in sight. Very secluded and comfortable. The hotel itself was beautiful, our room was gorgeous, nice and clean & spacious no complaints! The spa was to die for, generally one of the best spa and facilities I’ve ever experienced. What you get for the money is out of this world. The food was great, full of flavours however would of expected more. Wasn’t full from the tapas, but was beautifully cooked & presented. Staff were OUTSTANDING. Especially Shannon and Michelle. Great customer service, fantastic attention to detail, very attentive. Would go back without a doubt. Amazing place

Me and my husband brought his dad and aunt here on father's day one of the restaurants busiest days. The manager had a few younger members of staff on who wasn't too sure on what they are doing working in the trade myself I didn't hold it against them as they need to learn, the manager was a gem he put right what was wrong and we left very happy my husband and aunt had the carbonara and pizza was good food at a good price and I had chicken schnitzel type of burger was so good the sweet potato fries were great the garlic bread was amazing and my father in law had a burger also and he couldn't finish it we recommend this place every time we come up to Durham we stop and have a meal here really is a little gem so glad we found it

Booking was very easy on line, only had main course on Sunday but food was beautiful

Food was beautifully cooked and piping hot. Was served quickly and looked good. The only thing I was disappointed with was being charged for tartar sauce. Plus the crockery for sides was all chipped. Place is quirkyly decorated and inviting. I'd go back.

Although the restaurant was reasonably quiet there was a lovely atmosphere. Staff were attentive and the food delicious and of excellent quality

Absolutely lovely food with great service. We went for my wife’s 50th birthday there were 16 of us and the hotel was very accommodating with regards to decorations.

Had lunch on Wednesday; place is clean and pleasant; staff are friendly and helpful; food portions were generous and the food was very nice and well presented.