We visited the Whitchaff with friends 15.06.24. We had eaten here several times and had recommended it to the friends we were with. When we arrived I confirmed the booking with the pleasant young woman behind the bar. There was a lady at our side of the bar who said ''that's your table'' and pointed to a small table behind her. I turned to my friend and asked her ''Is that okay for you?'' The lady who had spoken then said ''it's the only one I've got'' in a very sharp manner. My friend was clearly surprised by this persons attitude & I was embarrassed by her rudeness. There was another, bigger table for 4 available, but we sat at the one she told us to. My husband ordered a pint of beer. When it arrived it was extremely cloudy. When he asked for it to be changed the same person shouted over the bar ''there's nothing wrong with it - I've been pulling off it all day'' My husband - who previously owned his own micro brewery suggested that maybe the barrel was possibly empty, she stated there's nothing wrong with it, it will settle''. He was given another pint of a different beer & then we watched her pull 2 or 3 pints - all of which were cloudy & then go and change the barrel. I struggle to understand why a member of staff would argue across the room . I asked another member of staff who this person was and was told that her name was Sarah and that she was the bar manager. (just to make sure we have the right person she had fair hair in a short ponytail. ) Needless to say this really spoiled our evening, my friends were extremely disappointed & myself and my husband were thoroughly embarrassed for recommending the Whitchaff. Our bill for the evening was £144.30 not a inconsiderate amount I feel. The food was generally good as was the service from other members of staff. However we will certainly not be visiting again or recommending it to others. I would suggest some customer service training!
The Whitchaff Inn – RawtenstallReviews in Lancashire
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Whether it’s fine dining in Blackburn, an Indian restaurant in Burnley or an Italian in Lancaster, Sugarvine has an extensive directory of the best restaurants and places to eat in Lancashire, covering every type of cuisine. Use the Sugarvine guide to point you in the direction of the finest eating places in Lancashire throughout the county.
Food excellent and great value for money. Lovely restaurant and good service.
Verdes Restaurant – Chorley5 star
Quattro’s – OrmskirkFirst time coming and very impressed. Quick service, polite staff and amazing food. Will defo be returning soon.
The Whitchaff Inn – RawtenstallAlways a great meal and service. Good varied menu from the starters to the mains. Like the hot drink and small desert option after a hearty main.
The Whitchaff Inn – RawtenstallWe had a fabulous Sunday lunch al fresco in the courtyard of Tom’s Table. Tom’s cuisine is always delicate and full of unusual flavours that bring us back time and time again. As for our first Sunday lunch there, it was just amazing. To start I had a sublimely light haddock and leek tart and for main the tenderest chicken I’ve ever tasted, with beautifully seasoned vegetables and a gravy to die for. As always, the service was great and the wine recommendation perfect.
Toms Table – ClitheroeExcellent meal and served by a well trained staff who made us feel at home. Thank you and well done. Looking forward to our next meal with you.
Quattro’s – OrmskirkGreat food, friendly staff, pleasant atmosphere,
The Station Hotel – LancasterWe had Sunday Lunch with friends who were visiting from New Zealand, apparently Yorkshire puddings aren’t a thing in New Zealand, the meal was amazing and didn’t disappoint. Thank you for making their final meal in the UK a memorable one.
The Station Hotel – LancasterFriendly staff, good food, great service
Trawden Arms – ColneGorgeous food, lovely staff and a great atmosphere. Love it here, the service is remarkable.
Quattro’s – OrmskirkExcellent Sunday Roast with the best ever, cripsest roast potatoes I've ever had! Cauliflower cheese was to die for and the rest of the meal was top notch. Service great and friendly ☺️ we will be back 5*****
The Traders Arms – BlackburnDelicious food in a lovely setting, great service too! We love Quattros! x
Quattro’s – OrmskirkAbsolutely stunning location, ate outdoors with 28 people, service was exceptional as was the food. Tom and Kate are the perfect hosts and offer the complete and most professional service we have ever had! and we are experienced restaurant and party goers!! Of course being beautiful weather does help, but the whole day was managed by the friendly and great staff and would highly recommend.
Toms Table – ClitheroeAs ever lovely food, portion size just right, we all had ciabattas and all delicious, good service, really enjoyed our visit!
The Waterwitch – LancasterWe came to celebrate my wife's birthday and had an enjoyable meal. Getting on in years we have smaller appetites now but there were suitable things for us to order. The food was excellent, the staff very friendly and accommodating letting us have sides as starters.
Lunesdale Arms – Kirkby LonsdaleFantastic food, excellent staff second time we've been and cannot it at all. Only problem is my stomachs not big enough to try the whole menu. See you soon.
Brizola Bar & Grill – ClitheroeOffers in Lancashire
Get 20% off your food and drink bill on Thursdays when you spend £40.
Weekend breakfast served all day Saturday and Sunday. Two Rashers of Grilled Back Bacon • Two Pork Sausages • Fried Egg • Hash Browns • Baked Beans • Tomato • A Slice of Toast (White or Wholemeal) with butter & marmalade for £12.
Click Here to check out The Sunday Yorkie Board. Available every Sunday until sold out. Pre-order recommended.
Choose any 3 Tapas Dishes for £18.
1 course, £8.95; 2 courses, £11.45; 3 courses, £13.95. Available Tuesday to Friday from 12pm-4pm.
Select 3 dishes from the special menu for £20. Available Wednesday to Saturday lunch and all day Sunday.
Sunday Roast: 2 courses, £19; 3 courses, £23.
Choose from a selection of mains plus a tea/coffee or dispensed soft drink, £13.50. Available Monday to Friday 12pm-2pm.
Takeaway available at 15% discount to main menu prices - collection only.
Sunday Lunch: 1 course, £18.95; 2 courses, £23.95; 3 courses, £28.95. Available 12pm-8pm Sundays.