This was to say the least a Very disappointing experience… A Restaurant we have visited before and enjoyed very much … We booked on line … but on arrival no booking for us , this seemed to really annoy what we think was the acting manager or main waiter (front of house) we were Told where to seat and left for 15 mins before asked if we wanted drinks.. These were poured and we watched them sit at the end of the bar for the next 10 minutes… After a further 20 minutes we had to ask to have our food order taken ..! Each time No please thank you or any sign of customer service.. The food came which we had no complaints with and the first sign of some actual customer service … at No point did anyone ask if the food was ok or if we even wanted anymore drinks ..! On leaving the Restaurant we complained that the service was poor…. To which the acting manager just said … Yes I know..! No apology nothing.. we paid £100 for this Very poor service I would recommend your local Wetherspoon before here the staff are always friendly and you can get 2 pizzas and 2 drinks for £20 I will happily answer any questions that the owners have as I am sure they would not like to think the business they have built up over many years was being represented so badly…
Verdes Restaurant – Chorley