Came here for our second visit of the week and the food was excellent as always but the personal touch just wasn’t there tonight, they were busy but the old guy was abrupt whenever we tried to get his attention and was more interested in wiping tables than serving us and we got asked to turn off our babies sleep aid in his pram by a younger male but the pub was that noisy anyway you couldn’t hear it,but funnily enough he never asked the owners of the barking dogs to quieten them down,next time we will come in without the sleeping aid and our baby will cry and scream for 10-15 minutes as we try and get him to sleep and I am sure your customers will be happy with that. All I will say is thank god for Fred and your wonderful staff on Tuesday who were excellent and made us realise how easy poor staff can spoil an occasion
Pheasant Inn – Keswick