Was really looking forward to the experience but unfortunately it was a let down. When we arrived we were shown to our table and asked what we would like to drink, I said I was unsure as I needed to see the drinks menu. I ordered wine which arrived without any glasses which I then had to get for myself from another table. I ordered tempura mushrooms for a starter but it arrived without mushrooms, it was just batter bits on a salad, I asked the staff who told me there was a slither of mushroom inside but really it had none. We ordered our main, my partner requested a fillet Steak medium rare which came out cremated, we had to send it back and the replacement was not much better. We had to order sides one of which was roasted potatoes over a wood fire with garlic and herb butter, unfortunately it did not match that description it was just plain potatoes new which had been steamed, we sent them back and they were returned with a knob of butter. I felt bad for the staff as they were clearly short staffed and under a lot of pressure. All in all it wasn’t a great experience, was hoping for fine dining but there was nothing really fine about it. I don’t like to leave bad reviews but on this occasion I feel that I must as it wasn’t at all value for money nor quality
Derwent Manor Hotel – Durham