Reviews in Shropshire

Horrendous experience with table, service and food I have emailed the address I was given by Jack which was head office at jam and craft venues and then subsequently the customer service email address but to date no response what so ever. Date of the meal that didn’t get eaten was 15/02/24. Even worse than the food was the way I was treated by Jack who is apparently the manager or so he told me. I didn’t want to pay full price for our food as the burgers priced at £17 each were inedible I proposed paying half as we left both meals Jack told me if I didn’t accept 10 % off it would be classed as theft and he’d call the police. When we arrived we should of turned around and gone out of the door. The place was filthy and the staff didn’t tell us if you ordered at the bar or if it was table service. Just a horrific experience in terms of eating out

Well what can I say No meal chef had collapsed and the staff never kept us informed I found this out from the people at the bar So we had to go elsewhere Pretty poor communication I’d say

We have been to the Elephant crossing quite a few times always found it great quality and value for money, but I really do think it’s about time the menu had a shake up…. The flavours of the food have started to blend into one it all just tastes the same, so for us we are going to leave it quite sometime coming back to see if they do change the menu and appreciate it again. The staff are friendly and service is great

Booked fairly last minute as our plans to meet up with friends changed. Neither of us had been there before but we all thoroughly enjoyed our food. My husband said his fillet steak was one of the best he had had. Service was good and both our waitresses very friendly and helpful. Would recommend to friends and family. There was live music on which added to the atmosphere but we were still able to chat.

Food was very good and staff couldn't do enough for us we were very impressed

Lovely food and though the service was friendly enough, they were very neglectful. I had to go to the bar myself to order more drinks and even then they didn’t get the drinks to us, it had been 20 mins, by which we finished our meal already and again went to bar personally to pay up and forget about the drinks.

Nice food although my chilli con carne was a very small portion. Everyone enjoyed the setting and dessert was good too. WHY though must we put a service charge on the menu, that is an American tradition & should be left there

Went for a small reunion. We were seated at a very unstable table that constantly rocked, next to a doorbell by the kitchen that went off regularly. The welcome when we arrived was luke warm at best and the food was mediocre and the drinks expensive compared to other venues in the area. The waiting staff were working hard and provided adequate service. Given the amount of better venues in the town we wont be returning.

Visited for a meal with wife on valentines day, Food was nice but it was a bit dark where we sat and we could barely read the menu, food and drink were a little slow and we sat by a window that had cobwebs and the spider attached, so to summarise need better cleaners, better lighting but the food was nice.

We have visited several times and love it! The food is amazing, so tasty and great value for money. The cocktails are delicious and there are many options to choose from. The atmosphere is relaxed and the staff are very friendly. 10/10

Second time coming….its amazing! Brisket alone is worth booking for! Go now!

Best steak ever tasted, service was great . Would recommend.

Visited on valentines evening. A little romantic gestures done about the place, but not over board, very tasteful. The place was busy but the staff managed everything perfectly taking time with everyone ensuring the food and drinks were to everyone's satisfaction as well as taking time to ensure a young member (approx 2yrs) also had fun. All the staff you are amazing and so professional 10/10. As for the food again 10/10. There was additional items due to the day which we ordered a main off so will definitely be going back to sample some of the other offerings as it was so tasteful and cooked to perfection. Again 10/10

Bad service - no communication on if table services or go to bar. Waited a long while to find out table service Cold food Staff didn’t smile once? All looked fed up!

Second visit at The Tilley Raven, for Valentines evening. Lovely Atmosphere and brilliant service, very friendly. Food was amazing I had the Gammon which was cooked to perfection and my partner had the Raven burger both portions were brilliantly served. Looking forward to visiting again!!

Had a wonderful long lunch. The food was delicious and the service excellent

Visited many times, always great food and the staff can’t do enough to make a great experience. Thank you to the staff out front and all those we don’t see.

Lovely meal and great staff x lovely place too - will be back