Reviews in Cheshire

We were a large party and we booked on the day. We couldn’t book a single table so we booked two online. The team called us when they realised we were a large group and offered to combine the bookings to a single table. They were also really honest about how busy things would be due to a theatre event and advised us to come slightly later to avoid having to wait for food, even though they could have taken more for drinks during the wait. They were so friendly and accommodating throughout and the food was lovely. The atmosphere was lovely as there seemed to be a lot of local regulars, which showed how good a restaurant it is. We had a great night and this was a highlight of our trip to Chester. It’s on the list to visit again when we come back. Thank you for such a great meal!

Chester's Hidden Gem! We had yet another amazing family meal. Restaurant was very busy but service was excellent. Food came at the same time so no one was waiting. Great quality food with plenty of choice.

Staff and service was amazing but the food let it down .most of the meals /starters were overcooked .

Delicious food

As always very nice food and excellent staff. Always make you feel welcome.

Our meal consisted of 3 courses,there were 4 diners,each having different starters and mains,the food was delicious and could not faulted.,desserts were genous in the portion size. Staff were attentive but not intrusive. A good selection of beer and wine. Will definitely be back.

Chester has many restaurants but I have been visiting Pacinos's for nearly 40 years. Celebrating birthdays & anniversary's with my husband & we have never been disappointed. All the staff are very friendly, efficient and nothing is too much trouble. If you go for the midweek special menu it is very good value. Keep up the good work!

The young girl who took our order was very polite -we waited about 45 mins -another 40 mins before our food came -the drinks coffees hot chocolate were cold -cold milk brought after asking for hot milk for coffee!! The older lady brought our meals after a long wait-one lady was brought a vegetarian meal she isn't vegetarian and didn't ask for it -she sloke to the person whi brought the meal -she didn't apologise or offer the lady the meal she asked for -then the girl who took our order came to the table with the meal that was ordered -but spoke to the older woman whi we assume told the girl to take it back to the kitchen!!! No apology-their was no ham on the meal the older woman didn't offer to bring the meal that was ordered -instead of apologising she then brought 2 slices of ham again no apology-stony faced -what a terrible cafe -the meal should have been replaced immediately -also the cutlery on our table was dirty!!! We went to pay -the older lady took payment and again not a sorry for their mistake just took the money no smile no apology -top of our list never to visit that place again -very disappointed -the woman couldn't care less-she shouldn't run a business if she can't cope-

Good food and service a little slow

We had a wonderful evening here. The atmosphere was fantastic even though the restaurant was full, it never felt noisy and we could easily chat and hear each other, which made the experience really enjoyable. The staff were incredibly welcoming and attentive, and a special mention to the wine waiter who was excellent and kept our glasses topped up throughout the evening. The food was superb and perfectly matched by the wine we chose. We enjoyed it so much that we’ve already booked again to celebrate a family birthday. Highly recommended.

We went to Pacinos as a large group yesterday, they could not have been more accommodating and the food was fabulous! Would recommend!

Lovely Birthday lunch with beautifully cooked, fresh ingredients.

Had a lovely meal last night. Food was very tasty and the service and friendly staff made it a memorable evening.

Lovely restaurant. Great food and service. The wine waiter was extremely helpful and accommodating. The only downside was it was a bit on the chilly side.

Very enjoyable meal next to a lovely fire and served by very friendly staff .

Very nice afternoon tea in a relaxed setting. The food was good, service great and plenty of tea.

We all enjoyed the ambience of the pub , friendly staff , lovely and warm. The starters we had were superb , very generous and tasty. However two of us selected the chicken which was excellent but two of us selected the fish pie which was dried up and no sauce making it virtually inedible. Such a shame as all the other meals were of a high standard. We will return and hope that this has been improved.

Just had an excellent afternoon tea with champagne…in a lovely setting, and now can’t wait to come again in better weather to enjoy the grounds.