Reviews in County Durham

Absolutely beautiful food as always. Excellent service, would recommend booking as a couple of times there's been no tables left but that's testament to the quality of food and service. Regular customers and recommend to all of our friends. Excellent choice of gluten free too!

Stayed Friday and Saturday 28 & 29th October and dined in the hotel restaurant on both nights. Food was exceptional and the service first class, would definitely eat there again

Absolutely amazing so looking forward to coming back can’t wait xxx

Went for a spa day with my daughter! We had a nice day but spa facilities were very dated and need updating. No beds to lie on like shown in photos! Booked afternoon tea for 1pm but as menu was limiting for my 8 year old we opted for 2 course dinner! Was told as they were busy we couldn’t have hot food! Sandwiches were like a school lunch with half a packed of crisps and a few lettuce leaves. Drinks took ages to arrive and has to ask twice for them! Cake was also disappointing was served coffee cake and had nuts on top with no pre warning! Treatments were lovely but disappointing that both of ours were the same time and my daughter didn’t want to be alone so was offered to only have her nails painted which took 10 mins out of 50 min treatment! Can honestly say we won’t be back!

The Morritt is a beautiful building set in lovely gardens. To review our stay is a two sided account. We were greeted by a young women with less customer service skills required for that position. She was sharp with us and just unfriendly. Very poor first impression. We were early and we were instructed by the front desk to wait in the bar. We did and enjoyed talking with Dawn. Our evening meal was wonderful start to finish. Friendly and knowledgeable waitress and she answered a few questions we had about the menu. Our starter was the Chicken Liver parfait served with onion chutney and toasted French bread. Great presentation and every bite was delicious. Just the right size for a first course. Our main was a Roast Pork with fondant potatoes and the Red Sea Breen with spicy cuscus. We both were impressed with the presentation and the meal as a whole. Delicious food, just the right amount and the dessert did not let us down. We both had the pan a cotta and it was perfect to end the meal. The following morning provided us with the starkest of contrasts. The food from the steam cart was not great. The hashbrowns were soggy and greasy. The food was on the steam just too long. The utensils provided burns to our fingers. We were not told we could have ordered off the menu. Poor service and not good food. The ratings being asked for below are inadequate because we had two separate experiences. The evening was a 5 and the service was a 5. Breakfast was a 1 for the food and a 1 for the service. The atmosphere in the dining room at dinner was relaxing and very nice. Then during dinner we heard and saw dogs fighting and barking on the stairs and then again fighting outside our window after we had gone to bed.The room was fine and the bathroom provided a nice shower. The Morritt should invest in new pillows for the rooms They were completely flat and just old. You have a tremendous setting and such potential. When we made our reservation it was for a supreme king room for £94.00. When we arrived we asked for a first floor room and the receptionist said she only had a suite on the first floor. She told us it would be £20.00 more and we agreed that we would take the suite. When we checked out the cost of the room was £164.00. We were surprised to say the least. Management needs to sort some of these issues out. Unfortunately this means we will not come back to The Morritt. Please tell the Chef that his food was the only highlight of our stay and we appreciate all it takes to provide that excellent menu.

A friend recommended this place and we werent disappointed. Great food, fantastic service and great value for money. Will definitely be going back.

We had lunch in the Antler Bar. We were greeted and shown to our pre-booked table and served drinks straight away. The main meals were really nice. Unfortunately, there didn't appear to be enough staff on duty and the bar had filled up by the time we were hoping to have a dessert. We eventually got the menu but there seemed little chance of being served as it was very difficult to get any attention so in the end we gave up, paid the bill and left. Shame.

Absolutely beautiful meal , service was great very attentive. Lovely atmosphere and a very smart looking restaurant.

Food was nice but it took too long between courses to receive our food.

Enjoyed an evening meal at Prego restaurant. It was warm and comfortable therefore a nice ambience to accompany our meal. Meal was very good and service was efficient and friendly. Would definitely recommend this restaurant.

A wonderful meal served by outstanding waitresses . First class in every respect Thank You

Very nice afternoon Tea would have been nice if the waitress had returned after serving us to see if every thing was ok. We left when we had finished our tea without seeing anyone which was strange. Only two other people in the Restaurant they arrived when we About finished so not much atmosphere.

We stayed at the hotel and visited Prego for the three nights. The menu was extensive and we considered all the food was of high quality. The chef presented a very high standard of dishes and all were excellent. The staff were all very friendly and efficient. Visited Antler bar for drinks and again we were very happy with the service provided by the staff. Hotel rooms and reception certainly highlighted the boutique look and were fine. Again all staff we met were very friendly. Would certainly consider visiting again if we were in the area.

Food is beautiful, staff and service amazing. Little disappointed there was no lasagna.

Are in the restaurant last night. My husband had the calamari starter and said it was lovely, I had the chorizo starter and it was honestly the best starter I have EVER had! I then had a carbonara for my main which was lovely but a bit salty, my husband had the chicken and prawn and said it was amazing. Wasn’t keen on any of the puddings so didn’t get any (would love a brownie in future!). The atmosphere and staff were amazing. We were sat near where the chefs served up the food and I was in awe of them all working so hard and fast! An amazing night and meal. I also found the prices very reasonable! For 2 starters, 2 mains and 4 drinks it was about £75! X

Beautiful restaurant, great service, great atmosphere and fantastic food.

Food and service both spot on and really good. Meal ruined by the noise and antics of a large group sat next to us. No fault of the staff, but made us leave quicker than planned.