Reviews in County Durham

Lovely atmosphere and good authentic tapas. The service started off very well but as happens in a lot of places the follow up afterwards was a little slow.

Lovely meal on a Tuesday evening. Friendly staff and good setting.

Excellent food and service spoilt by The bill at £45 a head.

Had a lovely meal . Large group so pre order requested . We were sent the old menu and on sight of the new menu there was a lot more choice . The restaurant could really do with air conditioning as it was boiling

Perfect Sunday lunch once again. Delightful Yorkshire pud, plenty meat, staff more than helpful and obliging. Keep up the high standard as it really shows

Food in oswalds restaurant on the evening was lovely especially the duck. Had a good choice at breakfast. Continental and full English. Spa and hotel was a bit dated. But for the deal we got with groupon it was good for the price.

Beautiful Sunday lunch! Recommended by a friend and she certainly was right. Service was excellent, great menu, opted for the roast beef and it was perfect. Lovely selection of vegetables, tasty grave and fluffy light yorkshire pudding. Excellent value too. Will definitely return soon!

Great food ,lovely atmosphere & very friendly staff

Lovely afternoon tea , freshly made and served by a cheerful and very helpful young girl . Would highly recommend . Super

Arrived at hall Garth to be greeted by lovely staff , upgraded room which we really enjoyed , food wasn’t good ,, asked for well dine steak which was creamer , my husband ordered pizza which could put a window out , chips cold , breakfast was the same , can’t say I will be returning

Absolutely delicious would definitely recommend the duck the hotel itself was amazing the staff were so friendly and helpful would come back here in a heartbeat 100% love it

When we walked into the restaurant and sat down we immediately felt comfortable . The staff were extremely attentive. The decor and ambiance were first class. Food was great too. We will be returning.

Absolutely beautiful food as always. Excellent service, would recommend booking as a couple of times there's been no tables left but that's testament to the quality of food and service. Regular customers and recommend to all of our friends. Excellent choice of gluten free too!

Stayed Friday and Saturday 28 & 29th October and dined in the hotel restaurant on both nights. Food was exceptional and the service first class, would definitely eat there again

Absolutely amazing so looking forward to coming back can’t wait xxx

Went for a spa day with my daughter! We had a nice day but spa facilities were very dated and need updating. No beds to lie on like shown in photos! Booked afternoon tea for 1pm but as menu was limiting for my 8 year old we opted for 2 course dinner! Was told as they were busy we couldn’t have hot food! Sandwiches were like a school lunch with half a packed of crisps and a few lettuce leaves. Drinks took ages to arrive and has to ask twice for them! Cake was also disappointing was served coffee cake and had nuts on top with no pre warning! Treatments were lovely but disappointing that both of ours were the same time and my daughter didn’t want to be alone so was offered to only have her nails painted which took 10 mins out of 50 min treatment! Can honestly say we won’t be back!

The Morritt is a beautiful building set in lovely gardens. To review our stay is a two sided account. We were greeted by a young women with less customer service skills required for that position. She was sharp with us and just unfriendly. Very poor first impression. We were early and we were instructed by the front desk to wait in the bar. We did and enjoyed talking with Dawn. Our evening meal was wonderful start to finish. Friendly and knowledgeable waitress and she answered a few questions we had about the menu. Our starter was the Chicken Liver parfait served with onion chutney and toasted French bread. Great presentation and every bite was delicious. Just the right size for a first course. Our main was a Roast Pork with fondant potatoes and the Red Sea Breen with spicy cuscus. We both were impressed with the presentation and the meal as a whole. Delicious food, just the right amount and the dessert did not let us down. We both had the pan a cotta and it was perfect to end the meal. The following morning provided us with the starkest of contrasts. The food from the steam cart was not great. The hashbrowns were soggy and greasy. The food was on the steam just too long. The utensils provided burns to our fingers. We were not told we could have ordered off the menu. Poor service and not good food. The ratings being asked for below are inadequate because we had two separate experiences. The evening was a 5 and the service was a 5. Breakfast was a 1 for the food and a 1 for the service. The atmosphere in the dining room at dinner was relaxing and very nice. Then during dinner we heard and saw dogs fighting and barking on the stairs and then again fighting outside our window after we had gone to bed.The room was fine and the bathroom provided a nice shower. The Morritt should invest in new pillows for the rooms They were completely flat and just old. You have a tremendous setting and such potential. When we made our reservation it was for a supreme king room for £94.00. When we arrived we asked for a first floor room and the receptionist said she only had a suite on the first floor. She told us it would be £20.00 more and we agreed that we would take the suite. When we checked out the cost of the room was £164.00. We were surprised to say the least. Management needs to sort some of these issues out. Unfortunately this means we will not come back to The Morritt. Please tell the Chef that his food was the only highlight of our stay and we appreciate all it takes to provide that excellent menu.

A friend recommended this place and we werent disappointed. Great food, fantastic service and great value for money. Will definitely be going back.