Reviews in County Durham

Stayed here 3rd October and I can honestly say I had the best experience ever. From the minute we got there the lady at reception was so welcoming, when we went into my room their was a card and box of chocolates from the hotel for my birthday. Antler bar had a lovely atmosphere and staff were lovely. The food and drinks in prego restaurant was absolutely phenomenal. The service was great and the ladies who were seeing to us made us feel so welcome from the minute we stepped into restaurant. 100% will be back! Thanks guys

Arrived for Sunday Lunch. Booked online for 4 people. Easily done. Sat at our seats, lovely feel and loved the decorating. Ordered 2 kids meals and 2 adults. With drinks. Maybe a bit of a wait to order food from ordering drinks, but it was busy, so no issue. Meal was amazing. Loads of veg and choice to order mushy peas and cauliflower cheese. Which we did. Meal was gorgeous. Meat done perfectly. Adults Ordered dessert. Gorgeous but probably not homemade chocolate fudge cake, if again you were gonna be picky. I'd definitely try again and want apple crumble next time....definitely recommend and will come again to try in the week

Good food great surroundings and lovely staff

Me and my better half went on Saturday 1630 for ours tea we were both extremely surprised with how good the food was just fantastic.we both had a starter and a main 2 pints of lager and a soft drink and it only came to £42 brilliant value for your money . Be back again very shortly.

Food was excellent! Piping hot and delicious! It was lovely looking out of the conservatory at the rabbits running about while enjoying our evening meal. It would have been better if the wine list had contained a few more higher end wines.

We came for food for my Dad’s birthday on Tuesday and the service was absolutely appalling. We were sat with empty drinks and we waited 50 minutes for the starters. We ordered from the 3 course set menu however we didn’t stay for desert due to the service.

Delicious food, lovely staff and really great atmosphere.

Enjoyed our stay at Derwent Manor. Friendly staff in the hotel, spa and Prego. Bar staff in Antler bar would benefit from staff training on how to communicate with customers. Food in Prego very nicely presented, almost 10 out of 10 apart from the chicken in the mushroom and chicken linguini, which was chewy; did ask for this feedback to be passed onto the chef but no apology was received. Breakfast adequate the next morning; fresh orange juice and a cafetière of coffee would have been better. Nevertheless for what we paid it was very good and we’ll probably return.

Enjoyed our stay at Derwent Manor. Friendly staff in the hotel, spa and Prego. Bar staff in Antler bar would benefit from staff training on how to communicate with customers. Food in Prego very nicely presented, almost 10 out of 10 apart from the chicken in the mushroom and chicken linguini, which was chewy; did ask for this feedback to be passed onto the chef but no apology was received. Breakfast adequate the next morning; fresh orange juice and a cafetière of coffee would have been better. Nevertheless for what we paid it was very good and we’ll probably return.

Absolutely beautiful food . Couldn't fault it. Maybe a bit more choice especwith starters would be good. The service especially for drinks let's it down badly.

Visited the Farmers Arms on Saturday 24th September, over the last 5 years we have been there many times but unfortunately the service we received on this occasion was appalling. We were booked in at 6pm, when our main course still hadn't at 8pm we made a complaint and were given the excuse they were short of staff. They then presented us with the bar bill and said the food wouldn't be charged for but I'm guessing they did that because they had heard us discussing whether or not to just up and leave. After another wait of 10 minutes the party at the adjoining table who had also complained were brought their main courses and we were told it would be another 5-10 minutes before ours would be ready. By this time it was 8.30pm so we decided to pay the bar bill and leave. The only apology given was fleeting and the excuse that they were short of staff was repeated and emphasised several times. The management must have known how many people were booked in so should have made proper provision to cater for that number or turn reservations away if they knew the staff shortage was going to be a problem. Can only review the starter as that was the only food we did receive and that wasn't brought to the table until a full 75 minutes after booking in - it was OK but the portions very small. I'm afraid we won't be booking in there again.

Excellent food. Very helpful, pleasant staff Do anything to help

All the staff were very helpful and knowledgeable. The room was great and very spacious The food was splendid ,delicious and plentiful. Looking forward to a return stay.

Had a lovely evening meal. All 4 starters and main meals were well cooked with lovely presentation and taste.

We made a visit for Sunday Lunch, was perfection, hot, plentiful, Beef lean and tender, husband got Pork with apple gravy and enjoyed bit very much. Desserts were great, nothing fussy , good old choc pudding, or waffle and ice cream and classic Black Forest gateaux. What more can you ask for. Very friendly too and nice pub quite large. Took time to care for me with not being able to walk so good.

Great food, well cooked and a good price. Service was excellent and a jolly waitress.

We stayed here for 2 nights the food was exceptional, beautifully cooked tender steak,succulent chicken ,lovely desserts and starters.