Reviews in Shropshire

Saturday lunch with friends. Food was excellent, staff efficient and friendly. Lovely then to relax in front of fire on cozy settees. Also dog friendly Would recommend

Third visit to the swan. Food as usual was delicious. Was a few hiccups on the orders when served, items missing but were quicky resolved after pointing out to staff. Atmosphere was pleasant as always.

Great meal in a lovely location with good service. Only issue was that the room temperature was a bit too cool. Had to wear coats inside!

My daughter and myself enjoyed a lovely meal here. We both would highly recommend you give it a try. The staff are very friendly and helpful. The place itself is decorated nicely and is kept very clean and tidy x If I could make one suggestion if would be to make the fickles a starter as the are stunning x

Very good food and very friendly service

Fantastic we really enjoyed our stay over night stay here. The staff went above and beyond decorated our room and table on request and managed to keep it all a suprise. Food was great. Staff were brilliant!!! Thankyou

Was very impressed with the whole experience food and service was excellent

Food was delicious, as always. Service was outstanding, cannot fault.

Unfortunately not the best experience.. I’ll try and lace this review with something positive though. PMA and all that! This was the only place we could find a table to book. We had both visited years ago though and expected a similarly enjoyable meal. However, the atmosphere was flat, tables are so close together you’re basically sat on randomers laps. Half wondered why we hadn’t needed to put our keys in a bowl at the door… The back door was left open so it was freezing. Nothing like needing to wear a coat inside, what a treat! Our second round of drinks failed to appear, ever, and the food was cold. A common theme though in that respect I guess, cold! My partners steak.. well.. I wouldn’t have fed that to my dog. One of the two steaks was literally still chewing grass as it landed on the plate. Part of the food order failed to arrive, despite being promised it three times. I’m actually pretty convinced the table next door ended up with that. I was basically sat on the chaps lap so maybe I should’ve asked him if he had ordered them or if they’d just accepted them for the crack. That couple mysteriously stopped talking when they heard us say repeatedly what hadn’t turned up.. and on that note! A steak knife didn’t turn up until easily midway through a luke warm offering of overpriced food either. Didn’t know my partner was a butcher, but he definitely gave that semi-alive steak a good try. Such a shame. But the staff were lovely and chatty! So, well done to them. The salt and pepper dispensers were quite interesting too. Oh! And I liked the gin. Shame the second didn’t appear as maybe I would’ve forgotten the dire state of affairs food wise and left a glowing comment.

Lovely friendly and relaxed atmosphere, food was tasty and plenty of will definitely be coming again

Really great atmosphere and lovely little place. Great meal as good as I had remembered from being there 6 months before.

We booked the Smokey Cow for a birthday meal for 10 people. I received an email asking for a pre order so that we weren’t disappointed if there weren’t items on the menu and so it would be easier for the kitchen. This was sent over a week in advance. I received a call 2 hours before our reservation to be told there were no pies available, which three of our party ordered. When I stated we sent over a pre order and asked the reason for this I was told ‘the kitchen have lost the pre order and pies were never ordered from the butchers.’ On the way over I called the restaurant and added the replacement meals and asked to check the order over so there were no issues when we arrived. We arrived and ordered drinks, to be told there wasn’t enough of what we had ordered, so we needed to choose again. we were then told they didn’t have those drinks either. Before our food, we were notified that one meal was missing off the pre order - which we couldn’t believe as it was on the email that was sent and was also on the order when we checked on the way to the restaurant. The food is incredible and despite the issues, staff were lovely. The lack of organisation, however, really let the restaurant down. I have been before in a smaller group and visited another Craft and Jam restaurant elsewhere, and never had these issues.

Lovely food and a friendly atmosphere

Service was amazing the girl serving couldn't do enough for us. Food was great value for money.

Arrived expecting a Sunday lunch to later discover there was none available due to a high volume of orders over the course of the day. However we were welcomed by the staff and was advised to choose off the general menu if we wished to do so. The food was delicious and the service was excellent as we only experienced the Sunday lunch last time we visited hence why we returned. We will definitely visit again even if we don’t have Sunday lunch. For future reference it would be useful if customers were notified via call or email prior to visiting if Sunday lunch is not available.

Excellent meal , my steak was cooked to perfection. Attentive service, nothing was too much for the staff. Highly recommended!

Lovely meal on Saturday. Food was tasty and well presented. Friendly, chatty atmosphere.