Reviews in County Durham

I ordered pan fried duck, the duck was lovely and tender but only warm not hot the potatoes were stone cold, beans wrapped in bacon also cold not to mention the plate which was also cold. Very disappointing to have well cooked food served cold - not impressed. Same problem at breakfast food not hot and plates cold not what I would expect from a good restaurant.

The food was delicious and high quality. We all enjoyed our meals. It was the best meal out I have had for a long time. The prices where very reasonable. The staff were polite helpful and attentive. They made us feel relaxed and welcome.

We come here quite often, the food and service have never been anything but excellent, the £10.00 deal is unbeatable. I am slowly working my way through the menu. Looming forward to my next visit.

Amazing food and great service! Will definitely go back

Lovely surroundings service ok menu very limited for early bird. Potato skins don't come with separate dip so disappointed. Chicken dish says sauce but charged £4 nit stated on the menu

Food was amazing and so tasty too Staff were so polite and welcoming Defiantly recommend to any one going there again

The food at Preggo (Derwent Manor) was amazing, one of the nicest meals I've had in years. The staff were charming, attentive and efficient. Already planning another visit to Derwent Manor just to enjoy the restaurant again. Faultless.

We enjoyed an excellent three course meal as part of our hotel stay. All course were excellent, in particular our main. The quality and presentation of the food in particular and the restaurant atmosphere is very modern. We would definitely return and recommend.

Nice pub, nice atmosphere. Chicken curry was a little bland

Very impressed. The food was excellent and very good value for money. The service was also excellent and we were very well looked after.

Although the staff were wonderful, I was really disappointed with our meal. We stayed DBB and on the evening opted for the 'posh fish and chips'. The food arrived quickly and although the fish was well cooked, the rest of the food on the plate was very poor. The chips were stone cold, my pea puree was non-existent and under the bunch of cold fries was a load of what I think was completely burnt capers (hard to tell as they were so black). When one of the lovely waiting staff came over to see if we were ok, we mentioned that the fries were cold. She went to see the chef and came back and said apparently that is they way they are served !!! What a load of rubbish ! Since when are cold chips a thing ?? Come on ! Thankfully the next morning the breakfast was ok. I would stay again, but only for bed and breakfast. A real shame but I expected better from a supposedly 4 star hotel.

Stay away if vegetarian !!! Arrived 20 mins early for table to be turned away (even though they were lots of empty tables ) Went back 20 mins later to be sat at one of the empty tables ! 2 vegetarian options . Chose mushroom stroganoff to be told they had just ran out and only had a spiced dish left ! Disappointing stay

Our first time here. The waitress was really excellent and very friendly but clearly overly busy. The food took a long time to arrive (nearly an hour) but she was apologetic - hoping it’s just a case of getting staffing levels and procedures adjusted. Was a bit surprised to see a 10% service charge on the bill considering that though. The food itself was nice and attractively presented, but a little bland. Will probably try again in the future.

Lovely menu, we arrived just before the early bird menu finished and were able to choose between both the a la crate and the early bird menu (early bird menu is great for the kids). Fish dishes and steaks are amazing, wide range of mains and starters to suit many palates. Great service and a lovely setting

We had a 3 course meal in Prego restaurant as part of an hotel package deal. The food was very well presented, quality ingredients and delicious. The service in the restaurant for both drinks and food was excellent and we shall definitely return.

Brilliant quality and value, and lovely service, especially with my husband’s autistic son. Can’t fault!

Lovely Sunday lunch and very good value for money will definitely be going again

Hi, Had a lovely anniversary meal with my wife. Food was pretty good and wine well priced. Lights would be better turned down a little as very bright. Main issue was the service. Maybe understaffed- we had lots of hanging around (45 mins to wait for a starter not great) and then waited ages to order out dessert . First world problems I guess. Would recommend if but service would need to improve.