Reviews in Shropshire

Lovely traditional pub, great choice of ales which are well kept. Traditional Pub Grub which is done extremely well. Ben served us and is a real asset to the place, great banter and would highly recommend. I will knock off 0.25 of the score, only because the wrong pie was served, but it was delicious.

Good location, lovely staff and warm welcome

A mothers day treat it was not. Arrived at 15 minutes early, no greeting and waited at the bar for a member of staff to acknowledge our presence. Despite the fact that we'd pre-booked not just our table but meal, they clearly hadn't reserved a table for us and proceeded to shove us up the corner and we were forgotten about. There was no table service, we had to get the drinks from the bar. We then had to wait an 1hr30 for our starters, we were offered complementary drinks because of this as the manager was embarrassed, however we didn't all recieve one. We then had an equally long wait for our mains. When I came to pay the bill, I wasn't shown an itemised receipt, but due to the experience being so poor I just wanted to leave and so didn't question this.

Buzzing atmosphere. Food was delicious and beautifully presented. Service was lovely. Great spot to eat inside or sit outside and people watch. Just loved it and highly recommend it.

Great food as always! Lovely staff and amazing atmosphere! This is definitely my go to pub! X

Really disappointed to find that dogs are not allowed anywhere inside this pub. Waitress was unapologetic when telling us they were not allowed in - 'I emailed you back!' Would not have stayed for lunch but we were being treated by our son so ignored the indifferent welcome.

I have food intolerances to gluten and lactose and they were still able to provide me with a lovely roast beef dinner with roast potatoes, steamed veg and gravy. We have eaten here twice now and will definitely be back again! It's a lovely pub and serving staff were friendly and helpful.

Upon arrival - we were slightly early, appeared no other diners inside the restaurant, it was lovely weather outside and many people just there for a drink in the sun. We weren’t greeted particularly well and we were thinking it wasn’t much of an atmosphere and decor where we were a little in the drab side. However after an incorrect drink order a couple of spills of drink on us as we were being served - food orders placed. Upon receipt of food, we were suitably impressed with the quality and freshness of the food, was presented well and very tasty, roast dinners very nice and the fish and chips was particularly noteworthy. Pleasantly surprised especially given the slightly increased prices to your standard menu prices but again given the location - probably average there. Would recommend the food here and enjoyed it overall Thank you.

This was our second visit and again we were served delicious home cooked food. There’s a light bites menu and a god choice on the children’s menu. The staff are really polite and friendly and it’s really good value for money. Recommend the beef and ale pie 100%

Al l better than ever especially staff!

Having not been to the Last Inn before, it was de idea to try and lite lunch. We were not disappointed, my scampi & chips was perfectly cooked and tasty and my friend had an Asian beef salad which was delicious. Lovely atmosphere, courteous and attentive staff and no pressure to leave the table. A fabulous lunch, we will be back, thanks again.

Really enjoyed our evening and the food was delicious. We were greeted by a lovely waitress that was so welcoming and her customer service was 10/10, it really set the tone of the evening. Could not fault our evening from start to finish. 100% recommend and we will be back!

Terrible. Booked table, in advance and due to my wife’s disability had requested a table not near a door/draught and where she would be able to place her leg comfortably. We arrived, 15 mins before our booked time of 19:15, only to be told that the table which had been reserved for us had been given to someone else. The staff member then looked at our booking and stated she could seat us right next to the front door. Obviously we declined, so were placed in ‘the snug’, which was by the archway between the 2 dining areas. I had to use the light of my smartphone to enable us to read the menu as it was so dark in there. We asked if there was any way we could get more light, only to be told we’d have to move, again! At this stage, we had enough and walked out of The Malthouse. We went to ‘Ye Old Robin Hood Inn’ (in Ironbridge) and had an excellent meal there. We have friends who will be visiting Ironbridge and will advise them to steer clear of ‘The Malthouse’.

Yet again another amazing meal and service. Staff polite cheerful and helpful.

Excellent food and service, great value for money. The brownie was amazing too!

No holds barred open and honest review. Booked a table for a family of 6, as a nice treat for Mothers day. Communication via email by the manager, David, was good, as requested our meals were pre-ordered, which I felt was appropriate as it being Mothering Sunday and the pub hardly being a big chain, and such as keeping costs down, which I completely understood. When Sunday arrived, we arrived maybe 25 minutes earlier than scheduled, as anticipated, the pub was very busy, with limited space at the bar, a orderly queue was presented as we waited patiently to order drinks and to inform them of our presence. We was shown to our table, and informed someone would return to collect our drinks order, to which did not happen. I am not privy to being waited on, and am more than capable of ordering drinks at the bar, so for the information to be passed and not complete, maybe set the tone for the rest of the day. Ordered drinks at bar, then continued to wait for over an hour, as staff member after staff member walked past, carrying part orders to tables. I wrongly assumed, as our food had been pre-ordered, there would have been some kind of communication as to how far down the list our food was to being presented to us. After 1 1/2 hour wait, I decided enough time was wasted on trying to provide a nice treat, and settled the drinks bill. No apology was offered by any of the staff members, just a silent submission of the receipt. Shame really, as the food looked delicious, pity we never got the opportunity to try any.

Quality of food and the friendliness of the team has massively improved. On previous visits, I found the food lacking compared to other restaurants and the service was not the warmest. But this visit saw a massive improvement which was fantastic! The only down side was the length of time we were having to wait. Over 3 hrs from booking time to getting the bill. This is reflected in the service score but by no means an indication of the lovely staff. Overall, did enjoy, but perhaps a bit speedier service would make it an all round 10/10.